Mewburn Ellis is proud to announce that we have been awarded the prestigious NetDocuments Inspire Customer Automation Award, recognising our innovative use of legal technology to enhance efficiency and deliver exceptional client service.
This award celebrates organisations that demonstrate excellence in harnessing NetDocuments' automation capabilities to streamline processes, address unique business challenges, and elevate service delivery.
At NetDocuments’ annual Partner Day, our comprehensive automation strategy was highlighted as a standout example of technological innovation:
“Mewburn Ellis has seamlessly automated email and document intake workflows using the NetDocuments toolset and API. Incoming email is immediately profiled to NetDocuments using ndMail, and an Outlook add-in pulls case details directly from NetDocuments, enabling the automatic creation of tasks related to specific emails without manual data entry. Documents and incoming invoices are similarly profiled automatically and integrated directly into task lists and accounting systems. And they have enhanced the client experience through a portal that automatically surfaces documents related to client cases. This comprehensive automation strategy has enabled tasks to be centralised and carried out at the right level whilst simultaneously delivering a more consistent client experience and weaving advanced technological processes into the very fabric of Mewburn Ellis’ operations.”
By automating repetitive and time-consuming tasks, we have freed up valuable time for our legal professionals to focus on delivering strategic advice. These efficiencies have also enhanced client experiences by reducing response times, improving transparency, and offering self-service options for routine matters.
